The invisible support system that’s crucial to keeping businesses open

When business owners and employees arrive at work each day, the last thing on their mind is whether the property’s drains are in good working order. But in reality, hundreds of thousands of people working in offices and hospitality premises rely on the drainage systems running below ground every single day. And due to the major wear and tear they face, its essential facilities management companies put measures in place to ensure businesses can prevent disruption, keep sites open and give employees and customers a positive experience.

There are a number of key indicators that a building is suffering from poor drainage, from foul smells and sinks which are slow to drain, to flooding in the car park and toilets struggling to flush. There are also several different causes of these issues, including blockages, a build-up of uric scale in urinals, fats and grease build-up in kitchens, and debris and silt entering gullies. Should such issues be allowed to develop over time, they can overwhelm the sewer and drainage network, leading to site closures, damage to the infrastructure and, more importantly, disrupted business.

That’s why it’s essential to conduct regular inspections of a building’s drainage system; doing so enables you to identify problems that have the potential to escalate and to implement the necessary course of action towards resolving the issue, so there’s less chance of disruption on site.

Metro Rod has over 35 years of experience and is trusted by some of the UK’s leading FM businesses, so we understand the impact that a blocked drain can cause. In partnership with you, we’ll develop a Pre-Planned Maintenance (PPM) program which is cost-effective, prevents risk to the business’ operations and drives cost savings.

For example, CCTV drain surveys, interceptor cleaning, grease trap management, and pump station servicing could form part of a bespoke maintenance plan conducted out of hours to ensure disruption is kept to a minimum and the business can operate as normal. That way, whether it’s another Monday morning in the office or a busy Friday night in a restaurant, your customers and employees experience a clean, fully functional environment.

Our nationwide team of expertly trained engineers is available 24/7/365, operating from over 50 local depots that are within one hour’s travel time of 85 per cent of commercial properties in the UK. And, as we’re accredited by ECO Vadis, ISO 9001, CHAS and many others, you can be assured that only the best in the business attend your site.

When it comes to transparency, it’s important to us that customers have full visibility to minimise their office administration. Our customer portal, Connect, puts essential information at your fingertips, from job updates to descriptions of work and invoices, so you no longer have to wait for a response and can access information instantly.

Drain maintenance may seem like a ‘tick box’ service but don’t wait for a problem to take hold and be left on the back foot with out-of-use facilities and the risk of site closures.

For more information on preventing disruption from the drains in your business, contact Metro Rod. We’re always happy to arrange a free site visit and a no-obligation quote.

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