FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
A mental health assessment tool has been launched to help hospitality employers quickly and thoroughly identify what is impacting the wellbeing of their workforce the most.
Work-related stress and burnout are costing the UK economy £28 billion a year and resulting in 23.3 million sick days a year.
The assessment tool has been designed by Colin Minto, Ex-vice President of talent optimisation at Marriott International, following startling research that one in five workers (20 per cent) needed to take time off due to poor mental health caused by pressure or stress in the past year.
The tool identifies which of the 15 drivers of human comfort and distress he has identified are having the biggest impact on their workforce. Once they have the data, Minto says individuals and employers can target these with focussed interventions to build mental fitness and prevent burnout among team members.
The 15 Drivers of Human Comfort and Distress Assessment is a short online survey, with a slider bar for users to confirm how comfortable they are against 15 drivers, where zero per cent is least comfortable and 100 per cent is most comfortable. At the end, users receive a report to see how they scored themselves, their aggregate score, and further analysis enabling them to act on the areas in which they were low scoring.
If the assessment is taken across a whole workforce for a hospitality organisation, the aggregate data demonstrates how many people across the organisation are burnt out, how many are burning out, and which of the drivers are impacting them in order of severity.
This says Minto, enables the organisation to adjust their Employee Assistance Programme, wellbeing resources and overall wellbeing strategy to focus on the areas that will have a demonstrable positive impact on their workers.
The tool benchmarks individuals and workforces and provides a comparative data set so employers can see how they areperforming against others and what they can do to outperform their competitors.
Once data is gathered, Minto interprets the findings for employers and can support the evolution of an employee wellbeing strategy, offer a range of group and individual performance and optimisation programmes and solutions, and remain a trusted advisor to ensure businesses are the top brand and employer of choice.
Minto, founder of Do it Differently, the platform through which he is providing the assessment and service, said: “Organisations regularly claim their employees are their most important asset. But so many people are still burning out due to a combination of life and work pressure.
“Those that invest in the wellbeing and engagement of their workforce will attract, retain, and benefit from the best talent available. Help your people fall in love with your organisation and they will help your guests do the same.
“An optimised workforce drives revenue, profit, customer satisfaction, intent to recommend, and employee retention, referral and attraction. And with the impact of the pandemic and the global cost of living crisis still prevalent, those with the most engaged workforces are differentiating themselves and accelerating their own growth.”
Service Works Global (SWG) is conducting research in partnership with FMJ, to find out how you are using technology in your role through a short survey.
Whatever your FM role, your responses will help to provide analysis and insight into the use of technology, as the FM industry rises to meet the challenges of sustainability, new ways of working and data-driven decision making. This will enable FMs to gain insight into future trends to stay ahead of the curve, and be able to benchmark against the industry as a whole.
The anonymised results will be published so that you can see how you compare to others within the sector.
The survey should take just 5-10 minutes of your time, and as a thank you, participants will be entered into a prize draw where one lucky winner will be picked at random to receive an iPad 10th Generation worth £499.
To take part click here.
