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The international provider of services to Governments has appointed Tom Read to the new role of Group Chief Digital and Technology Officer, where he will lead the company’s efforts to harness cutting-edge technology to enhance the safety and efficiency of its operations, drive strategic growth, and deliver innovation to its customers.
Read is a digital and technology specialist focused on human centred design. In this pivotal role, his responsibilities will include overseeing our digital and cybersecurity strategy, IT infrastructure, and the adoption and scaling of new technology platforms.
Prior to joining Serco, Read was the Chief Executive Officer and Director General of the Government Digital Service (GDS) in the Cabinet Office – the UK Government’s centre of excellence for digital product development. He joined GDS after four years as the Chief Digital Officer at the UK’s Ministry of Justice, as well as Chief Technology Officer roles at the Department of Business, and at the Cabinet Office. Earlier in his career Read was Head of Applications at Guardian News & Media and a technical specialist at Lloyds TSB.
Commenting on his new appointment, Read said: “I am delighted to be joining Serco. It is a company that spans multiple sectors and the scope to harness new technologies to improve our service to customers is immense. I am impressed by the commitment that Serco is showing in developing, embracing and embedding digital and technological solutions.
“I am committed to devising innovative solutions which will bring real benefits to Serco’s existing customers and attract new contracts.”
Mark Irwin, Group Chief Executive of Serco commented: “I am confident that Tom’s expertise and visionary approach will be invaluable as we continue to navigate the rapidly evolving digital landscape. Tom brings a wealth of experience and a proven track record in driving digital transformation and technological innovation across various industries.
“We look forward to his leadership in driving our digital and technology agenda aimed at helping us to impact a better future.”
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