FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Totalmobile, a provider of field service management software solutions, has formed a new strategic partnership with global facilities firm, ISS, which will see them launch a “groundbreaking safety initiative” to safeguard 7,000 lone and isolated workers across the UK.
This initiative positions ISS as the first company in the UK to implement such a comprehensive safety solution.
By incorporating Totalmobile’s Lone Worker Protect technology, ISS has set a new standard for safety in its operations. This rollout, will see 6,000 Protect apps and 1,000 SOS fobs deployed, giving lone workers the controls they need to ensure they are safe when they have to work in isolated situations with confidence.
Nicholas Bray, Head of HSEQ at ISS UK & Ireland said: “We’re absolutely committed to the safety of our frontline workers. Partnering with Totalmobile to implement their Protect solution is a significant step forward for ISS. As part of our SafeChoice program, it’s about making sure that we always look out for each other and all of our people have the tools and agency to always make the safe choice.”
David Webb, Managing Director of Property & FM at Totalmobile, added: “This partnership with ISS represents a significant milestone. By adopting our Protect solution, ISS is leading the charge in workplace safety, and we’re proud to support them in this vital mission.”
The decision to partner with Totalmobile followed a rigorous RFP process, with Totalmobile emerging as the top choice for its comprehensive platform and user-friendly interface. The rollout begins this month.
Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable.
Accelerating the problem is a growing technology gap. Despite having 2.7 billion deskless workers worldwide, representing 80 per cent of the global workforce, only one per cent of software and technology investments has been allocated to this segment. This means there is a huge disconnect between frontline workers and their headquarters, leading to lack of sufficient training, communication challenges and low employee retention.
For this webinar, FMJ has teamed up with frontline training platform Lingio to bring together a panel of experts, to discuss how easy-to-use and efficient AI tools can help create engaging and gamified learning experiences that fit the needs of underserved deskless workers. The result? Better software and learning experiences lead to improved staff engagement and reduced staff turnover by up to 95 per cent, according to McKinsey.
To register for the webinar taking place on 11 September at 11:00 am click here.
