FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
FM services provider across the UK and Ireland, Bidvest Noonan, has launched its purpose: To proudly create safer and healthier communities today, for tomorrow.
The launch of Bidvest Noonan’s purpose follows a collaborative effort involving people from across the business. It reflects Bidvest Noonan’s ongoing commitment to all the communities it serves. The company’s employees play a critical role in many sectors, from helping to improve patient outcomes in hospitals to enhancing customer experiences in shopping centres and ensuring high standards in food and medicine production environments.
Julie Mernagh, Chief People & Culture Officer, Bidvest Noonan explained: “This purpose has always been at the heart of everything we do. Whether we are supporting our customers and colleagues or contributing to the broader wellbeing of our communities, our goal is to make a meaningful difference.”
Declan Doyle, Chief Executive Officer at Bidvest Noonan added: “For nearly 50 years, our people have played a vital role in the communities and towns where we live and work. By remaining focussed on our purpose, we will continue to deliver positive change for our customers and communities for many years to come.”
In recent weeks, Bidvest Noonan recognised the outstanding contribution of its frontline colleagues in bringing its purpose to life every day. Several Bidvest Noonan team members were awarded prizes such as trips to the Olympic games in Paris.
Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable.
Accelerating the problem is a growing technology gap. Despite having 2.7 billion deskless workers worldwide, representing 80 per cent of the global workforce, only one per cent of software and technology investments has been allocated to this segment. This means there is a huge disconnect between frontline workers and their headquarters, leading to lack of sufficient training, communication challenges and low employee retention.
For this webinar, FMJ has teamed up with frontline training platform Lingio to bring together a panel of experts, to discuss how easy-to-use and efficient AI tools can help create engaging and gamified learning experiences that fit the needs of underserved deskless workers. The result? Better software and learning experiences lead to improved staff engagement and reduced staff turnover by up to 95 per cent, according to McKinsey.
To register for the webinar taking place on 11 September at 11:00 am click here.
