FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Following a competitive tender process, Atlas has been appointed by the UK’s central bank, the Bank of England for the delivery of cleaning and associated services.
The contract, which covers several sites including the world-famous headquarters on Threadneedle Street, the Bank of England Museum and production offices in Essex, will see Atlas provide a range of support services including office cleaning, housekeeping and washroom services, as well as specialist heritage cleaning associated with maintaining a Grade 1 Listed Building. Additional services include pest control, abseil window cleaning, industrial cleaning and grounds maintenance.
The service delivery is underpinned by the highest levels of security clearance and vetting.
The contract was awarded to Atlas due to the company’s highly trusted and motivated team members, demonstrable quality services, and a focus on operational excellence through new technology, sustainable best practice and value for money. Including the acquisition of Lewis and Graves, which previously provided services, Atlas has been continuously working with the Bank for 15 years.
Martin Fitch, Managing Director of Atlas London commented: “We are delighted to have been awarded this prestigious contract with the Bank of England. Our team has provided excellent operational delivery over many years, and they have a deep understanding of the Bank’s unique requirements. This, together with our suite of innovative and added-value initiatives, allowed us to demonstrate a compelling proposal for the Bank.”
Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable.
Accelerating the problem is a growing technology gap. Despite having 2.7 billion deskless workers worldwide, representing 80 per cent of the global workforce, only one per cent of software and technology investments has been allocated to this segment. This means there is a huge disconnect between frontline workers and their headquarters, leading to lack of sufficient training, communication challenges and low employee retention.
For this webinar, FMJ has teamed up with frontline training platform Lingio to bring together a panel of experts, to discuss how easy-to-use and efficient AI tools can help create engaging and gamified learning experiences that fit the needs of underserved deskless workers. The result? Better software and learning experiences lead to improved staff engagement and reduced staff turnover by up to 95 per cent, according to McKinsey.
To register for the webinar taking place on 11 September at 11:00 am click here.
