FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
The British Council for Offices (BCO) has appointed Alex Stork as Chair of its Northern chapter. He takes over the position from Jon Moister, Executive Director of Curtins, who held the role since the end of 2021.
Previously Vice Chair of the BCO’s Northern regional committee, Stork, who joined the BCO as a committee member at the end of 2020 is the Business Development Manager for the Northern division of fit out specialist, Overbury.
The new role of Vice Chair will be taken up by Clare Danahay of Will + Partners, a current committee member and contributor to the BCO’s forthcoming Guide to Fit Out.
Commenting on his new appointment, Stork said: “The BCO is a beacon for the very best workplace practices and I’m keen to ensure we continue highlighting the exemplary workplaces in our region.
“In my time as Chair, we’ll aim to further develop our measure of success on buildings, based on how they support diversity, inclusion and strong occupation rates. The best buildings aren’t measured simply on their specification and finish, rather by how fit-for-purpose they are for their occupants.
“Ultimately, healthy, well-occupied buildings encourage critical mass and investment in our region’s towns and cities, which supports everyone through local economic growth.”
He continued: “The BCO Northern committee has a wealth of experience. I’d like to continue making the very most of this knowledge to support our members, while constantly seeking input from all backgrounds, within the wider region, including our growing NextGen and student communities.”
Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable.
Accelerating the problem is a growing technology gap. Despite having 2.7 billion deskless workers worldwide, representing 80 per cent of the global workforce, only one per cent of software and technology investments has been allocated to this segment. This means there is a huge disconnect between frontline workers and their headquarters, leading to lack of sufficient training, communication challenges and low employee retention.
For this webinar, FMJ has teamed up with frontline training platform Lingio to bring together a panel of experts, to discuss how easy-to-use and efficient AI tools can help create engaging and gamified learning experiences that fit the needs of underserved deskless workers. The result? Better software and learning experiences lead to improved staff engagement and reduced staff turnover by up to 95 per cent, according to McKinsey.
To register for the webinar taking place on 11 September at 11:00 am click here.
