FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Image © LKQ Europe
OCS has been awarded a five-year contract with LKQ UK & Ireland, signifying the beginning of a new chapter, with OCS providing total facilities management (TFM) services.
LKQ UK & Ireland is a distributor of parts and accessories for vehicles, leisure, and marine. The contract includes a range of services such as cleaning, security and hard services, which will be implemented across three key sites – one in Ireland and two sites in Tamworth.
Part of the success of the contract was OCS’ ability to help LKQ address its main concerns in streamlining contract services, one of them being managing first-generation outsourcing and contacts with national suppliers. Another crucial factor is supporting LKQ UK & Ireland through change management, ensuring compliance and improving technical solutions. To address these, OCS will increase efforts in communication, implement advanced reporting systems, and provide comprehensive training to ensure all team members are equipped with the necessary skills and qualifications to deliver exceptional services.
OCS has also outlined plans to invest £350,000 in upgrading security systems across LKQ sites, including installing new gates, advanced camera systems and further security measures designed to streamline operations and reduce long-term costs. These upgrades will be done through OCS Systems. The investment aims to create a more efficient and secure environment, minimising the need for manual checks and enhancing remote monitoring capabilities.
The contract win also open doors for employment opportunities, with new positions being introduced, including roles for an FM helpdesk and an administrator, to support the expanded scope of services.
Claire Rumsey, Sector Managing Director, Private Sector FM – OCS UK, said: “The Private Sector FM Industries team has secured this first generation outsource contract with LKQ UK & Ireland through their industry-recognised reputation in partnering with multi-site locations within the industries sector. We were proud to showcase our portfolio that secured the confidence the customer needed to make this leap into partnering with OCS.”
The contract spans an initial three-year period, with an additional two-year extension.
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