OCS bags contract renewal with Dunelm

OCS has successfully renewed its contract with Dunelm (Soft Furnishings) Ltd, for a further five-years, covering 184 stores across the UK.

The renewed contract builds on a strong foundation established in 2018. Over the past five years, OCS has demonstrated exceptional service delivery, adapting to Dunelm’s evolving needs and supporting its growth and refit programmes. OCS will continue to provide a wide range of services, including cleaning, window cleaning, and post-construction sparkle cleans, ensuring Dunelm’s stores maintain the highest standards of cleanliness and hygiene.

OCS also plans to introduce OCS LIVE and other OCS technology platforms that will enhance communication and data accessibility for Dunelm’s regional coaches and stakeholders, streamlining operations and improving efficiency. OCS remains committed to supporting Dunelm’s community initiatives, such as the ‘Delivering Joy’ campaign, which brings joy to underprivileged individuals during the holiday season. The new contract will also include the deployment of a fleet of sustainable cleaning equipment, aligning with both companies’ commitment to environmental responsibility and reducing carbon footprints.

OCS says its ability to flexibly support Dunelm’s store openings and refits has been a key factor in the contract renewal, showcasing the company’s “operational agility and dedication” to meeting client needs.

Claire Fields, Director of Strategic Partnerships at OCS UK & Ireland, commented: “The renewal of this contract is a testament to the strong partnership we have built with Dunelm. Our teams have worked tirelessly to understand and align with Dunelm’s operational and strategic goals, and we are excited to continue this journey together.”

Dunelm added: “OCS has consistently delivered high-quality services, and their innovative approach has significantly contributed to our store operations. We look forward to continuing our collaboration and achieving even greater success in the coming years.”