By Mike Sewell, Plan Zero Director, Mitie With the UK’s COP presidency handed over to Egypt and Britain’s record autumn temperatures make way for winter, the debate over energy security is heating up at home. At an international level, COP27 ...
Read More »Disappoint callers and 1 in 3 will walk
Research from Moneypenny and Censuswide reveals that three quarters of consumers say that a good call experience is a powerful customer service differentiator. Despite this, companies still aren’t answering their phones, messages aren’t being passed on, phone numbers aren’t being ...
Read More »Lessons for the future
Bernard Crouch of IWFM Risings on helping young people into (FM & Workplace) employment When COVID-19 struck, students lost the opportunity of real work experience or face-to-face encounters with potential future employers. This put them at a disadvantage when attempting ...
Read More »Ramco launches winter fleet auction
Ramco, the circular economy specialist, has launched a new winter fleet auction to help businesses prepare for the colder months ahead. The auction is running until 5th December 2022 and includes a range of vehicles including gritters and snow ploughs. For ...
Read More »Training trends
Classroom, virtual or blended training? Dale Wardill, Client Manager, International Workplace on the results of a survey on the effects of COVID-19 on training strategy and how L&D has changed in response The pandemic has altered many things in our ...
Read More »Ecolog International marks 20 years by reinforcing FM focus
The integrated services and support solutions global specialist celebrates two decades in business in 2022. While its portfolio encompasses a huge range of capabilities, its facilities management services are among those taking an especially prominent role at the dawn of ...
Read More »With activism and disruptive demonstrations on the increase, security firm offers three key pieces of advice
By Iain Murphy, Director of Major Bids – Kingdom Services Group Businesses around the country are counting the costs from activist groups and their evolving techniques to disrupt national infrastructure and businesses. The threats can be physical – like the ...
Read More »A dedicated service provider who cares
ABM cares for the people, places and spaces that matter to you most. That’s why we have a dedicated team of over 10,000 employees who deliver value to our clients, ensure the safety and security of their buildings and facilities, ...
Read More »Garland UK launches CPD to Cut Carbon with Sustainable Roofing Design
Sustainable building initiatives are now more prevalent than ever before, and the UK has committed to achieving Net-Zero carbon by 2050 across all sectors of the economy. The built environment currently accounts for almost 40% of total carbon emissions and, ...
Read More »Using digital technology to manage wellbeing in the hybrid workplace
Given the widescale adoption of hybrid working, how FMs manage wellbeing at work can no longer be focused solely on the physical office environment. Given this change in workplace work patterns, how can FMs adapt their approach to safeguard employee ...
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