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Author Archives: Sarah OBeirne

First time fix

Roger Marks, MD, Aeromark says HVAC service providers can increase their first-time fix rate in maintaining systems by using the right digital solutions First time fix is a key factor for FMs when calling out a HVAC service provider. However, ...

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Eurest takes customer experience to the next level

The national contract caterer, which is part of Compass B&I, has commenced a journey to embed a new Customer Promise in the business, designed to set standards, inspire loyalty and be part of its DNA to put the customer first. ...

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Rugby Borough Council launches new property repairs service in partnership with Totalmobile

Rugby Borough Council has officially launched its transformative Property Repairs Service, in partnership with field service management software solutions provider, Totalmobile. The new system, designed to provide better and faster repairs for the council’s 3,500 homes, will help schedule repair ...

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ISS renews pledge to the Armed Forces Covenant

Workplace experience and facilities management business, ISS, has re-signed the Armed Forces Covenant at an event held at the company’s London office this week. The historic re-signing was celebrated with an acknowledgement of the responsibility to recognise the contributions of ...

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Atlas employees take on the Yorkshire Three Peaks for charity

Sixteen employees from across the Atlas group worked together to conquer the Yorkshire Three Peaks Challenge on 5 July to raise vital funds for two charities. Starting early with the sunrise before 5am, the team hiked up and down Whernside, ...

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New video highlights benefits of a partnership approach to fire safety

A video produced by a Siemens Building Products partner is illustrating the importance of manufacturers and installers working closely together to realise the optimum solutions for protecting buildings from the threat of fire. Diamond Systems is a Belfast based company ...

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Double success for Churchill Environmental Services

Churchill Group’s specialist environmental and water arm, Churchill Environmental Services (CES) has secured a place on two new frameworks. The frameworks are with Efficiency East Midlands (EEM) and Consortium Procurement (the commercial trading arm of the non-profit Northern Housing Consortium). ...

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Director hire at CIWM

Dan Cooke has been appointed to the newly created role of Director of Policy, Communications and External Affairs at the Chartered Institution for Wastes Management (CIWM). Cooke is a highly regarded and experienced environmental and communications professional whose career in ...

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OCS to increase apprenticeship placements

FM provider, OCS, plans to offer apprenticeship pathways in each of its services lines to develop future talent and support career progression. The company has made a commitment to increase its number of apprenticeship placements in the UK and Ireland ...

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Under the microscope

Gary Breach, Managing Director of professional commercial cleaning and facilities management solutions provider NECS, puts facilities management in the life sciences sector under the microscope.    Most major life sciences organisations work to a multi-site model, with their facilities including ...

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