Built for speed

MAKING DATA PROTECTION A PRIORITY
While faster buildings and greater integration of new technology can unlock plenty of benefits for the way we build and manage offices in a post-pandemic world, they also increase the need for effective and secure data protection.

The implementation of GDPR in the UK helped turn data from a concern that was dismissed as ‘wonkish’ and nerdy to a boardroom-level issue. The pandemic has only increased the importance of data protection, particularly with so much work undertaken remotely on often insecure internet connections.

The future, faster office will collect far more data than we may realise. This data will help offices be designed more obviously for their occupants, enabling buildings to adjust and adapt to how they are being used. However, this data must be treated with care. It’s essential that we use it smartly, but also protect it for the good of occupants.

THE OFFICE’S NEW ROLE
Inarguably, the pandemic has posed new questions about the purpose of the office. Before the crisis, only a few freelancers, working parents and senior-level staff tended to work regularly from home. The vast majority took working from an office as a given, and perhaps viewed being home-based as a remote prospect.

While some, almost certainly to their surprise, may have enjoyed the experience at the start of lockdown, it will probably feel less agreeable now. Many are facing daily challenges in protecting their work/life balance as the distinction between home and work fades away. Others are battling with the constant interruptions of their children, while younger staff are often fighting for space on the kitchen table.

As an emergency measure, working from home has been an effective remedy. Remote access technology (AKA Zoom and the rest) have allowed vast numbers of businesses to continue to function. But, as a permanent, or even semi-permanent answer, the model is no substitute for the office. An office is an investment. A great office makes staff happier, more productive, more creative – it makes it easier to attract talent. Put most simply, being in the office is more fun.

When one considers just how much of a business’ expenditure is spent on salaries, it quickly becomes evident that a comparatively small investment in an office makes sense. However, these benefits only come from a good quality office. To attract occupants, offices will have to deliver clear benefits that make the investment worthwhile, and make working from home seem inadequate.

Clearly, a fast office, with all the benefits outlined above, can do this. In the immediate term, a fast office can help staff feel safer and help them adapt to the new realities of our world. In the longer term, fast offices will improve how we all work – and ensure the office remains important for years to come.