FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Carlisle Support Services is celebrating 23 years of continued service with Tottenham Hotspur, whose stadium was recently awarded the World Football Summit’s Best Venue Award and is home to the world renowned Tottenham Hotspur Football Club, as well as NFL, and countless other world class concerts and leisure events.
Having delivered staffing and stewarding solutions to White Hart Lane for 18 years, Carlisle Support Services was awarded full security oversight across the Tottenham Hotspur Stadium campus when construction commenced.
As an integrated security and events partner, Carlisle Support Services continues to provide comprehensive stewarding solutions from access control and search to build phase security and customer support.
In addition, Carlisle oversees security operations across the stadium’s extensive grounds. This includes Lilywhite House offices, the Tottenham Experience, Tottenham Hotspur Foundation, Hotspur Way Training Ground and player accommodation at The Lodge as well as the London Academy of Excellence, an on-site 6th form academy.
Tottenham Hotspur Stadium benefits from on-site 24/7 managerial support covering regular patrols and a CCTV room with over 750 cameras installed as part of the mobilisation process in 2018. With a core emphasis on developing exceptional people, Carlisle Support Services says it is experiencing high staff retention rates on site which boosts the excellent customer service the prestigious brand is now associated with.
Carlisle Support Services’ CEO Paul Evans said: “This long-standing partnership is a testimony to our commitment to service excellence and we couldn’t be prouder to support the delivery of safe and memorable world class event experiences at such an iconic venue.
“We are also pleased to provide employment opportunities alongside the Tottenham Hotspur Foundation to drive positive change within the local communities and develop the leaders of tomorrow.”
Planned, proactive maintenance is a keystone of every FM strategy. However, with current cost constraints, there are many demands on Facilities Managers’ maintenance budgets. When it comes to drainage and plumbing, however, the expense of repairing blockages or dealing with flooding could vastly exceed the cost of preventative maintenance.
Given your role as an FM Professional, we would love to hear your views, challenges & experiences, and opinions on drainage & plumbing within the workplace.
The survey will take just five minutes to complete and offers the chance to win an Amazon Gift Card Worth £100.
Take the survey here.
