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Carlisle Support Services has taken home the title of Outstanding Contract Security Company (Guarding) at the ninth UK Outstanding Security Performance Awards (OSPAs), held on 20 February at the Royal Lancaster Hotel, London,
The OSPAs are widely regarded as the most prestigious awards within the Security industry, recognising excellence and honouring those who promote positive change for the greater benefit of all.
Carilisle was praised by the OSPA judges for its ethical leadership in driving industry transformation, highlighting its commitment to employee development, operational excellence, and innovation. Carlisle emphasised its journey has always been about leading change in the sector, from eliminating subcontracting in core, non-specialist, and events roles to showcasing innovation and championing career progression, with 58 per cent of newly created salaried positions filled by internal candidates.
With a 95 per cent+ customer retention rate sustained over the past decade, Carlisle Support Services credits its success to a steadfast commitment to collaboration, transparency, and a true partnership approach. Key to this success is its highly anticipated annual Innovation Lab conference, set to take place this year on 27 March at Excel London. This event serves as a catalyst for groundbreaking innovation and strengthened client collaborations, reinforcing the company’s dedication to driving positive change and pushing boundaries to raise industry standards year on year.
Following the awards ceremony, Carlisle’s CEO Paul Evans said: “This is a truly humbling moment. From the day I joined Carlisle nearly 10 years ago, I have seen a business that strives to lead change. This award is a recognition of our values and the incredible work done by every single one of our 5,300+ Carlisle family members.
“Such industry recognition wouldn’t be possible without the support of our clients – a select group of 65 ethical and world-leading brands – who make it possible for us to achieve our purpose of being different and truly offering our team members enjoyable and rewarding careers.”
Looking ahead, Carlisle says it promises to continue pioneering with several key initiatives, the most prominent now being its work in leading discussions on an Integrated Policing and Private Security (IPPS) industry-wide initiative. This emphasises the company’s desire to unite the two sectors under one common goal of increasing Public Protection, which now actively involves key stakeholders such as the Home Office, National Police Chiefs Council, and the Security Industry Authority.
By winning this award, Carlisle qualified for the Global OSPAs, where it will represent the UK on the world stage in February 2026.
On 27 February FMJ will be hosting a webinar in partnership with workplace management solutions provider, Matrix Booking, to discuss the challenges posed by managing hybrid work models, meeting sustainability targets, and dealing with economic pressures, which have long required a fine balancing act for Facilities Managers. This is set to become more complicated this year with the Government announcing plans to allow staff to work more flexibly.
The webinar will bring together the digital experts from Matrix Booking alongside a panel of workplace thought leaders to discuss how FMs can create the perfect balance.
Can’t make it no problem… Simply sign up below and after the webinar has been broadcast, we will send you a link to watch the recording. Register for the webinar by clicking here.
