Frontline workers, such as cleaners, security and maintenance staff form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the ...

The majority (95 per cent) of people in the UK know nothing about privacy issues when using AI for work. The UK has fallen to fifth place globally in terms of cybersecurity and internet privacy knowledge according to new research by ...

Underinsurance is a persistent problem that leaves property owners vulnerable to significant losses, so risk management firm Intelligent AI has partnered with the Building Cost Information Service (BCIS) to provide a service that produces reinstatement cost assessments at the touch ...

A YouGov survey commissioned by British Safety Council among 4,018 UK employers and employees, has found that both employers and employees are optimistic about the impact new technologies, such as artificial intelligence (AI), augmented reality (AR) and virtual reality (VR) ...

A new report from AI-powered skills training platform Lingio has revealed the challenges of high turnover and skills shortages in the deployment of frontline workers in a range of sectors, including hospitality, transportation, cleaning, and healthcare. According to the report, ...

The Chartered Institute of Building’s (CIOB) Digital and Innovation Advisory Panel has published a new playbook on the use of Artificial Intelligence (AI) in the construction industry, for built environment organisations of all sizes looking to get to grips with ...

Findings from new research commissioned by global cloud enterprise software company, IFS, highlights the increasing optimism of the construction sector about the potential of AI. More than three-quarters (76 per cent) of senior construction and engineering decision-makers at large firms ...

Smart technologies are transforming facilities management, driving energy efficiency, safety, and sustainability. However, relying solely on off-the-shelf technology can lead to inefficiencies, poor sustainability practices, and decreased customer satisfaction, impacting margins. IFS AI-powered technology empowers leading global facilities management companies ...

ISS has been selected by Microsoft to partner in the journey to reimagine the world of hybrid work through an AI-powered connected workplace. By combining the data and insights from Microsoft Places, Microsoft’s connected workplace app, with the ISS Workplace ...

Think AI is the future of FM? The reality is it’s already here says Regan Sparks, Operations Director at Integrated FM Services Provider, 14forty While headlines often portray AI as a technology of tomorrow, the truth is it is already ...