Many suppliers are suffering customer churn and loss of revenue as a result of inadequate business review processes, according to new research by business review platform, Clientshare. Eighty-eight per cent of buyer organisations state that suppliers aren’t demonstrating enough evidence ...

Key Performance Indicators (KPIs) are often thought of as mere metrics that demonstrate an organisation’s progress towards its goals. But they’re much more important than that, says Richard Davies, MD Evbex When considered strategically, KPIs can become tools of not ...

Rebecca Salvatore reports on how TC Facilities Management’s collaboration with Datore to create business intelligence dashboards and provide advanced analytics has helped TCFM support colleagues, manage the COVID-19 pandemic and become the trusted partner of choice for clients According to ...