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Communications

Moneypenny partners with WORKTECH Academy to create insights on the future of work

Moneypenny, a provider of outsourced corporate communications, has announced a global partnership with WORKTECH Academy, a knowledge platform and membership club for how we’ll work tomorrow. The partnership will bring Moneypenny right to the heart of the WORKTECH network, enabling ...

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Customer communication: The key to appointment success

At the best of times, waiting for a repair visit is unpleasant for customers. But now, the normal discomfort around service appointments is compounded by health and safety fears. This can lead to no-access visits, increased call centre contacts, and ...

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Across the divide

Ross McCaw, Founder and CEO of OurPeople, shares his best communications practices to keep work processes moving at a time of disconnect and unpredictability The success of the UK vaccine programme means that workers are expected to return to offices ...

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Vilicom delivers UKs first off-shore Open RAN (oRAN) private network for Vestas in Moray East wind farm

An all-new cloud-native private network is a first for a UK offshore wind farm – It will function as a voice and broadband communications network for up to 500 people, plus hundreds of devices and critical technologies needed during the ...

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5 tips for communicating with field service staff during crisis

One of the most difficult aspects in dealing with the COVID-19 crisis is communicating with those affected. At this time, field service businesses are engaging in difficult conversations with office staff and field staff. Whether your business is deemed an ...

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Lost in translation

For FM service providers with large dispersed workforces, staying in contact can be a problem. FM communications specialist Cathy Hayward finds out how different vendors keep in touch with their people The FM sector employs roughly 10 per cent of ...

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