In an increasingly competitive space, customer engagement has never been so important – but FM teams that are laser-focussed on efficiency can sometimes lose sight of their customer’s communication preferences. This can lead to situations where, despite exceeding SLA targets, ...

By Philip Leigh, CEO Health & Care, Sodexo UK & Ireland The second National Healthcare Estates and Facilities Day on June 21 recognises and celebrates our dedicated frontline workforce, our cleaners, porters, security guards, helpdesk operators, maintenance operatives and catering ...

London-based Facilities Management company, Stadium Support Services has been appointed to provide a comprehensive range of essential services to both the stadium and training ground for the championship side, including maintenance, match day logistics, and project management. Stadium Support Services ...

Like many sectors, the shortage of skilled labour is a major challenge facing the FM industry. According to a RICS UK Facilities Management Survey, 65% of FM services are facing difficulties in sourcing workers (Q4 2022). The challenge has been ...

James Deeley, Senior Business Manager at Boden Group discusses the importance of employers and recruitment experts acting together to address an FM talent shortage and help secure the future of the sector The Facilities Management industry is set to grow ...

As an intrinsic part of ESG (Environmental, Social and Governance) demonstrating Social Value is increasingly a prerequisite in winning FM contracts. Guy Battle, CEO, Social Value Portal explains what a successful tender should look like Facilities Management is on the ...

Rob Legge, Group CEO at OCS explains how bringing Atalian Servest and OCS together is creating a fresh and transformed OCS brand The announcement last year that OCS Group was to merge with Atalian Servest under a deal with private ...

MRI Software is calling on facilities managers to share their opinions on the future of the industry at this year’s Facilities Show, whilst showcasing a host of new technologies designed to help FM professionals gain a competitive edge. The software ...

Frost and Sullivan’s research has found that the UK FM market is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. FM suppliers will need to innovate to keep growing and remain profitable ...

Liz Benison, the CEO of ISS UK and Ireland, explains why it’s the people behind the delivery of high-quality FM services who will create productive spaces, drive sustainable initiatives and determine the office of the future In 2021 Liz Benison ...