A guide has been launched to help businesses put empathy at the heart of customer care practices and ensure that clients and customers benefit from the power of human connection. Leading outsourced communications provider Moneypenny has compiled the free guide ...

BAM FM has been appointed by NHS Shared Business Services (NHS SBS), to its Hard Facilities Management framework agreement. BAM was awarded a place for eight main lots, and places on 23 sub lots. The company’s healthcare credentials were also ...

A new report on the UK Facilities Management market has found that whilst the cost of Covid-19 will exceed £11 billion in lost revenue by 2026, prospects for the market are positive with a £3 billion sales uplift in 2022. ...

EQUANS has won a five-year contract with Peel L&P for the provision of a range of hard FM and energy efficiency services at MediaCity and Quayside shopping centre in Salford. The deal includes several mission-critical TV and radio production facilities, ...

National building services specialist, Linaker, has been awarded an initial three-year deal with Bright Horizons to manage the facilities at its portfolio of over 300 nursery settings. As part of the agreement, which comes with a two-year extension option, Linaker ...

ISS has agreed an 18-month extension of its total facilities management contract with the Government Property Agency (GPA), servicing buildings used by the Department for Business, Energy and Industrial Strategy (BEIS) and other core ministerial departments across the UK. The ...

Justin Galliford has been named as the new Chief Executive Officer of Norse Group. The appointment was made by Dr Andy Wood OBE, DL, who became Chair of the Norse Group back in January. Wood said: “Justin has been with ...

Mitie has landed a three-year contract renewal with Bristol Airport (BRS) for the delivery of baggage screening services following a competitive retender process. The contract, which comes with the option to extend by a further two years and has an ...

Mitie has been awarded the first of a new suite of contracts to provide key services for the UK Armed Forces on overseas Ministry of Defence (MOD) bases. Awarded by the Defence Infrastructure Organisation (DIO), the contract which is valued ...

Finance & accounting, digital, procurement and workforce services provider, NHS Shared Business Services (NHS SBS), has launched its second-generation Hard Facilities Management framework agreement. The second iteration of the organisation’s highly successful framework is designed to respond to the need within the ...