Facilities and property management service provider, Pinnacle Group, has implemented the latest field service management software from BigChange to transform its customer experience and increase operational efficiency. Pinnacle supports over 300,000 homes, 200 schools and 100 public and private buildings, ...

UK trades firms are investing more in technology to stay on top of costs and manage the increase in demand they predict going into 2022, according to a study by field service software provider BigChange and independent research consultancy Opinium. The study ...

Totalmobile, a leading field service management software (FSM) company, has appointed David Webb as Managing Director of its newly created business unit dedicated to help the property and facilities management sectors address specific challenges including service efficiency and compliance, sustainability ...

Jim Darragh, Chief Executive Officer at Totalmobile explains to Sara Bean why the technology needs to better reflect the needs of field operatives Over the last six months the need to equip FM field operatives with the most efficient digital ...

Six Field Service Challenges Post COVID-19 20 Aug 2020, 11:00am BST Learn how to manoeuvre the biggest challenges field service businesses face post COVID-19 and through the ‘new normal’. With materials shortages and customer expectations changing, are your current processes/systems ...

FSI, a leading global CAFM/IWMS provider, releases the Concept Rapide Field Service Management solution for small trade and maintenance companies. Concept Rapide is a simple on-the-go solution available on a low-cost, monthly SaaS subscription. It will transform the way the ...

As governments prepare for changes in lockdown measures, now is the perfect time to prepare your business for the new state of society. No one knows what post lockdown will look like but getting ready for the ‘new normal’ will ...

One of the most difficult aspects in dealing with the COVID-19 crisis is communicating with those affected. At this time, field service businesses are engaging in difficult conversations with office staff and field staff. Whether your business is deemed an ...

Are you looking for help setting up a mobile workforce? Or perhaps you need help to relieve the pressure on your current field service team?  Here at Capital, we can help with our Field Service Management services. We have an ...