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Webinar: Using AI learning to improve frontline staff engagement

FMJ recently held a Webinar in partnership with frontline training platform Lingio to discuss how frontline workers, such as cleaners, security and maintenance staff can be better supported in their jobs with the use of digital tech. The panel, which ...

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Webinar: Using AI learning to improve frontline staff engagement

Frontline workers, such as cleaners, security and maintenance staff form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the ...

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Webinar: Using AI learning to improve frontline staff engagement

Frontline workers, such as cleaners, security and maintenance staff form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the ...

Read More »

Fight for frontline talent

A new report from AI-powered skills training platform Lingio reveals the key challenges of employee retention, engagement, and compliance in frontline services. Sara Bean reports Frontline workers are the backbone of many FM related services, including hospitality, transportation, cleaning, and ...

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ISS partners with Totalmobile to enhance safety for frontline workers 

Totalmobile, a provider of field service management software solutions, has formed a new strategic partnership with global facilities firm, ISS, which will see them launch a “groundbreaking safety initiative” to safeguard 7,000 lone and isolated workers across the UK. This ...

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New study reveals giving frontline workers greater control over their working patterns improves health and wellbeing

A new major two-year project by the flexible working consultancy Timewise and the Institute for Employment Studies, backed by Impact on Urban Health has found that frontline workers who gain input and control over their working pattern DO see wellbeing ...

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Lingio report unveils key challenges of employee retention, engagement, and compliance in frontline services

A new report from AI-powered skills training platform Lingio has revealed the challenges of high turnover and skills shortages in the deployment of frontline workers in a range of sectors, including hospitality, transportation, cleaning, and healthcare. According to the report, ...

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