Frontline workers, such as cleaners, security and maintenance staff form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the ...

Is hybrid coaching the future of learning and development? Mat Piaggi, Behavioural Scientist, CoachHub explores its potential With 40 per cent of businesses in the UK now operating under a hybrid working model, organisations are increasingly exploring innovative approaches to ...

Amey has teamed up with The Duke of Edinburgh’s Award (DofE) charity to launch a transformative programme aimed at enhancing employment prospects for young offenders post-release. Young people in prison, are one of society’s most marginalised groups often with limited ...

A new report from AI-powered skills training platform Lingio reveals the key challenges of employee retention, engagement, and compliance in frontline services. Sara Bean reports Frontline workers are the backbone of many FM related services, including hospitality, transportation, cleaning, and ...

OCS has teamed up with Young Enterprise, a leading charity in the UK dedicated to empowering young people through financial and enterprise education, and whose mission aligns with OCS’ commitment to fostering the next generation’s skills and confidence. Young Enterprise ...

Swiftclean Academy, the industry training facility provided by Legionella and ductwork risk experts Swiftclean, has added to its training portfolio with two new online courses: Legionella Control for Responsible Persons Training Level 3 and Legionella Awareness Level 2: Hot and ...

OCS UK has won the Large Employer Award at West Midlands Combined Authority Adult Learning Awards in partnership with Pilot IMS, in recognition of the company’s outstanding commitment to workforce development and community engagement. OCS has harnessed the power of ...

With a real focus on increasing the number of opportunities for young talent and developing industry-leading training schemes, the Building Controls Industry Association (BCIA) has elected Adam Broomfield as Chair of its Skills Working Group. Broomfield, who is the current Operations ...

Ian Meaden, COO of EMCOR UK, argues for organisational commitment to nurturing talent and cultivating a culture of continuous learning In 2023, Ciphr reported that 82 per cent of surveyed employees were more likely to have job satisfaction if they ...

OCS is part of 12 leading private security service providers that have pledged to support the National Business Crime Centre’s Safe Spaces scheme, which is also known as Operation Portum. This comprehensive initiative invites businesses to participate and contribute to ...