FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
The Social Partner Hub was set up to specifically support candidates, from a range of backgrounds, who are facing barriers to entry into the job market including ex-offenders, care leavers, long term unemployed and people with disabilities.
The hub was launched as part of Compass’ Mission to a Million commitment, which will provide support to one million people by 2030 through jobs, training, community engagement and development. The Social Partner Hub has become an important pillar of Compass’s wider work in social mobility and delivery of “Our Social Promise”.
To date over 100 people have been employed through the Social Referral Hub, and the team are on track to secure roles for 200 people by the end of 2024.
Working with over 50 partner organisations, the platform matches candidates with roles listed in a pipeline of hundreds of job opportunities and internships available at Compass. The hub ensures that the hiring process is inclusive and caters to the needs of each individual applicant. By working with partner organisations the Social Partner Hub enables each candidate access to the right support needed and ongoing support once recruited.
Kirsty Adams Talent, Learning and Diversity & Inclusion Director at Compass Group UK & Ireland said: “We’re delighted that the Social Partner Hub has been successful in providing opportunities to disadvantaged people struggling to access employment; it is something we are incredibly proud of. Working with our partners we have become a real driver of social mobility in the UK and further development of the hub will only enhance our Mission to a Million commitment further.”
Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable.
Accelerating the problem is a growing technology gap. Despite having 2.7 billion deskless workers worldwide, representing 80 per cent of the global workforce, only one per cent of software and technology investments has been allocated to this segment. This means there is a huge disconnect between frontline workers and their headquarters, leading to lack of sufficient training, communication challenges and low employee retention.
For this webinar, FMJ has teamed up with frontline training platform Lingio to bring together a panel of experts, to discuss how easy-to-use and efficient AI tools can help create engaging and gamified learning experiences that fit the needs of underserved deskless workers. The result? Better software and learning experiences lead to improved staff engagement and reduced staff turnover by up to 95 per cent, according to McKinsey.
To register for the webinar taking place on 11 September at 11:00 am click here.
