Critical care

BUILDING CONFIDENCE

With the implementation of Xempla’s decision automation system, MFT has achieved more than just operational efficiency; it has instilled a new level of confidence in asset reliability. Facility managers have greater assurance that essential equipment will perform consistently without disrupting clinical processes. The performance measurements from these critical assets have significantly contributed to the MFT’s Green Plan and net zero targets.

In just nine months, the MFT site team had fully operationalised a data-led O&M approach, allowing them to leverage actionable insights from Xempla and amplify the impact of each proactive maintenance measure.

Xempla’s framework, known as the DIIV Framework (Discover, Investigate, Implement, and Verify), facilitates an intuitive human-technology collaboration model. Engineers and technicians can quickly identify issues, investigate causes, implement solutions, and verify outcomes—all within a streamlined digital workspace.

The tool’s core modules include ‘no-code fault detection and diagnostics’, ‘a workflow module’, and a ‘workbench’ for engineers to pinpoint key opportunities. Additional modules such as energy monitoring, maintenance optimisation and an asset health index offer even deeper insights.

Together, these features deliver a holistic approach to asset management, allowing MFT not only to improve operational resilience but also to make meaningful strides toward environmental sustainability.

TANGIBLE RESULTS

While technological improvements often require substantial investment, the return on investment for MFT has been remarkable. Within the first nine months of utilising Xempla’s system, MFT has observed substantial benefits:

• Avoided 102 early asset lifecycle events: Proactive maintenance and real-time monitoring prevented issues that would have required costly repairs or replacements, extending the lifespan of critical assets.
• Prevented 83 critical asset outages: This reduction in downtime translates to uninterrupted service delivery, a crucial factor in a major trauma and acute care hospital.
• £349,000 reduction in energy costs: Improved energy monitoring and optimisation enabled MFT to decrease energy use, leading to significant financial savings.
• 1.2 million kWh reduction in electricity consumption: By optimising energy consumption, MFT has reduced its environmental impact substantially.
• Over 2,500 tonnes less carbon emitted into the atmosphere: As MFT works toward its net zero goals, the reduction in carbon emissions represents a crucial step in aligning healthcare with environmental responsibility. This also contributes to a reduction in Sodexo’s Scope 3 greenhouse gas emissions – those which sit outside of the organisation’s direct control, delivering progress towards Sodexo’s target to achieve net zero by 2040.
• ROI of £2.25 million over 10 years: The financial benefits of the system are clear, with long-term savings that far exceed the initial investment.

REDEFINING ASSET MANAGEMENT IN HEALTHCARE

The integration of Xempla at MFT is a testament to the transformative power of advanced asset management in healthcare.

This partnership between Sodexo and MFT has not only improved the reliability and efficiency of essential hospital assets but has also shown how strategic technological investments can lead to substantial environmental and financial gains. In a sector where every decision impacts patient care and safety, having a unified, data-driven view of asset performance is invaluable.

This highlights a shift in asset management, moving from fragmented oversight to a connected, proactive model.

Through partnerships like this, hospitals can achieve greater resilience, optimise costs, and contribute positively to environmental goals, setting a new benchmark for what healthcare facilities can accomplish in the digital age.