FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Property maintenance specialists, DMA Group, has been appointed by Bold & Reeves, one of London’s most exclusive property managers, to maintain the building engineering services at Knights House, a development of three super prime apartments in the Royal Borough of Kensington & Chelsea, London.
DMA has previously provided maintenance support and major refurbishments for Bold & Reeves properties in the prestigious Grosvenor Square.
DMA’s (Building Information Online) BiO® service management platform now enables live data and performance reporting to complement Bold & Reeves’ own system. DMA’s BiO® platform allows its customers to book routine maintenance jobs 24/7 from any handheld device or computer. It provides real-time visibility and reporting across its facilities and maintenance services, giving owners complete transparency while ensuring statutory compliance. This saves building owners, occupiers and managers time and money whilst providing the same real-time transparency that ensures one version of the truth.
Mobilising the entire mechanical and engineering (M&E) supply chain, this disruptive cloud technology is ‘uberising’ delivery of property services across the UK.
Bold & Reeves has almost 1million sq ft of London’s most luxury properties under its management. Dealing with the unique clientele of ultra-high net worth people, Bold & Reeves recognises the time-poor and cost-conscious decisions, open to exploitation from supplier networks. The aim is to is to use their network of experienced property managers to helps to mitigate risks, by working with a curated partner network.
Steve McGregor, managing director at DMA Group said: “Bold & Reeves is an ideal customer. Having supported the company on previous projects, we’re extremely energised to bring our 220-years of skills and experience and new technologies to its prestigious portfolio once again. Our unique digital service management platform BiO® has already helped transform service levels for property owners and Bold & Reeves, who now benefit from live building intelligence online, so everyone knows what’s going on in real time every moment of every day.”
Demi Matthews, block manager at Bold & Reeves added: “Working with DMA Group unlocks new ways for Bold & Reeves to continue delivering the highest level of service to our luxury properties and their residents. Integrating their technologies and experience helps further position Bold & Reeves at the forefront of what we do.”
Planned, proactive maintenance is a keystone of every FM strategy. However, with current cost constraints, there are many demands on Facilities Managers’ maintenance budgets. When it comes to drainage and plumbing, however, the expense of repairing blockages or dealing with flooding could vastly exceed the cost of preventative maintenance.
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