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DMA Group lands Realstar contract

Steve McGregor, MD at DMA Group

Property maintenance specialist, DMA Group, has been appointed by Canadian real-estate and property management company, Realstar Group, as well as its UK UNCLE rental housing brand to provide comprehensive Planned Preventative Maintenance (PPM), combined with its Integrated Managed Services (IMS) solutions, at 12 of their UK sites. This includes London and Manchester, with more to come.

DMA Group’s IMS solution will coordinate the management and service delivery of Realstar Management UK and UNCLE’s own nominated service partners and supply chain. DMA will manage workflow transactions on Realstar Management UK and UNCLE’S behalf. DMA will also provide long-term strategic support tailored to each site’s unique needs, with scalable services.

Realstar Group’s UK operation was established in 2002 and has since developed over £3 billion in assets. The creation of UNCLE in 2017 marked a new chapter, with the brand now servicing 11 locations across London, Leeds, and Manchester. They plan to double its size within the next three to five years.

The partnership between DMA Group, Realstar Group, and its UNCLE, aims to set a new benchmark in the rental housing industry, delivering unparalleled value to residents and property managers alike.

Steve McGregor, Managing Director at DMA Group, said: “We are proud to be partnering with Realstar Group and their dynamic UNCLE brand. This collaboration offers us an exciting opportunity to streamline their supply chain operations. Delivering technology-led integrated managed services aligns perfectly with our mission to provide innovative solutions and exceptional service. Our values of innovation, integrity, and customer-centricity resonate strongly with Realstar’s commitment to excellence and forward-thinking approach. We look forward to a successful partnership that will set new standards in the industry.”

Ryan Prince, CEO of Realstar Management UK, commented: “We are pleased to be partnering with DMA. We believe that every part of the customer experience matters and partnering with DMA will allow us to continue to improve the customer journey for our current and future residents. We will continue to scale UNCLE and having strong partners is key to that expansion.”

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