Eptura announces AI-powered innovations to enhance technician mobility, optimise real estate, and create frictionless in-office experiences

New mobile technician tools, enhanced visitor management experiences, and integrated workplace dashboards help enterprises streamline operations and optimise the built environment

Eptura, the global worktech leader, has announced powerful product updates to help enterprises tackle the operational challenges of returning to offices and managing assets — including optimising space utilisation, improving visitor security, and delivering real-time insights. These reflect Eptura’s commitment to solving real enterprise challenges with purposeful innovation spanning field worker productivity, visitor experience, hybrid work support, and AI-powered workplace operations.

“Enterprises are under pressure to manage rising office occupancy, deliver frictionless experiences, and make smarter decisions about their spaces and assets,” said Eptura Chief Executive Officer Brandon Holden. “Our latest updates address these needs directly — with mobile tools for field teams, AI-enabled employee and visitor management solutions, and real-time workplace analytics that help organisations operate more efficiently and securely.”

Featured product innovations

Empowering field teams with intelligent, mobile tools

• Eptura Asset mobile app for technicians: New app delivers a simple mobile experience for maintenance techs to update work orders and parts inventory from the field, with or without WiFi access.
• Technician Copilot for mobile: Voice-enabled assistance empowers field teams with hands-free task execution, speeding up service delivery and reducing manual data entry.

Enhancing workplace experience and insight

• Facial recognition check-in: Delivers a seamless, secure, and touchless visitor check-in experience for high-security or high-traffic locations.
• Copilot for Eptura Engage (Condeco): Conversational AI assistant in Microsoft Teams allows users to book rooms, manage visitors, and plan workdays using natural language.
• Return-to-office features: Support for automated attendance tracking, configurable team policies, and detailed analytics helps organisations balance flexibility with space efficiency.
• Visitor invitation enhancements: Customisable, brand-aligned invitations paired with centralised admin controls deliver a smooth guest experience while enhancing security.

Driving integration and operational visibility

• People and places KPI dashboard: Combines reservation and lease data to help real estate leaders assess utilisation and fine-tune hybrid work strategies.
• Enterprise overview dashboard: Aggregates asset, booking, and visitor data, creating a single source of truth for performance management.
• Autodesk Tandem Connect integration: Real-time data sync and workflow automation between digital twins and asset systems simplifies facilities and maintenance management.
• Global admin dashboard for visitor management: Simplifies oversight across multi-location environments with region-specific settings and audit controls.

Eptura developed these capabilities and broader enhancements across its full suite of products to deliver more cohesive user experiences, streamline integrations, expand localisation and language support, and boost analytics capabilities. The result is a more connected, informed, and intelligent workplace ecosystem built to enable enterprises to address key operational challenges, including:

• Integrating multiple workplace and building technologies for better insights and decision making
• Leveling occupancy across the working week to optimise real estate portfolios
• Enhancing employee productivity by automating workspace booking
• Improving the ability to perform preventive work to extend asset lifecycles

To see how you can use intelligent worktech to get more value out of your workplace, register for the product announcement event or watch on demand.

-ends-