FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Kate Lovell has been promoted to the newly created role of ESG Director at commercial and office cleaning company, Cleanology.
Lovell, who joined Cleanology as Head of Marketing two years ago, and who was recently promoted to Marketing Director, will take on the new influential director level role, spearheading Cleanology’s drive to maintain its position as a market leading business with outstanding sustainability and social impact credentials.
Lovell’s responsibilities will include steering Cleanology towards B-Corp status and achieving EcoVadis medals that demonstrate a strong management system that addresses sustainability criteria and meeting Scope 3 emissions targets, which occur in a company’s value chain. Cleanology is also aiming to be Net Zero by 2035 which will also entail meeting strict sustainability criteria.
Speaking about her new role, Lovell said: “Heading up Cleanology’s push to be a champion of sustainability is a privilege and one of my most treasured career highlights. Sustainability is a subject close to my heart and is hugely important to our customers. We acknowledge that our impact extends beyond delivering exceptional cleaning services to fostering a positive influence on our community, ensuring fair treatment of our staff, and promoting sustainability and inclusivity.”
Cleanology CEO and Co-Founder Dominic Ponniah said: “We focus our effort on areas which achieve the greatest environmental impact, being the first to market in several key areas with the hope that our environmental innovations will become industry norms. I am so excited that Kate has agreed to take on this hugely important new role and look forward to supporting her on our ambitious sustainability journey.”
Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable.
Accelerating the problem is a growing technology gap. Despite having 2.7 billion deskless workers worldwide, representing 80 per cent of the global workforce, only one per cent of software and technology investments has been allocated to this segment. This means there is a huge disconnect between frontline workers and their headquarters, leading to lack of sufficient training, communication challenges and low employee retention.
For this webinar, FMJ has teamed up with frontline training platform Lingio to bring together a panel of experts, to discuss how easy-to-use and efficient AI tools can help create engaging and gamified learning experiences that fit the needs of underserved deskless workers. The result? Better software and learning experiences lead to improved staff engagement and reduced staff turnover by up to 95 per cent, according to McKinsey.
To register for the webinar taking place on 11 September at 11:00 am click here.
