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OCS UK has been appointed by Alstom to provide comprehensive cleaning services for the Voyager fleet at the Central Rivers Train Maintenance Depot in Staffordshire for a four-year term.
This new contract enhances OCS’s existing portfolio of services for Alstom, further solidifying its partnership with the Rolling Stock manufacturer and train services provider.
OCS has worked in partnership with Alstom since 2020, delivering the full spectrum of train cleaning 24/7, 365 days per year.
Under this new contract, approximately 50 colleagues have transitioned from the incumbent service provider to OCS. The scope of work includes daily cleaning as trains come out of service, periodic deep cleaning, exterior cleaning, and carpet cleaning.
As the CrossCountry fleet undergoes refurbishment, with design work already underway and physical refurbishments set to begin next year and conclude in 2027, OCS will deploy its expert and innovative cleaning methods to maintain the fleet’s cleanliness and ensure a pleasant experience for customers.
The existing fleet is now over 20 years old, and OCS is working in partnership with Alstom and CrossCountry on a full review of the cleaning specification, using its experience both on other Alstom fleets as well as with other major rail industry players.
Richard Marshall, Transport Sector Managing Director at OCS UK said: “As we embark on this new contract with Alstom, we are committed to delivering the highest standards of cleanliness and presentation for the Voyager fleet. Our team’s dedication and expertise will ensure that customers enjoy a fresh and pleasant travel experience. OCS is very proud of our partnership with Alstom, and we look forward to continuing to grow this in the years ahead.”
Charlotte Burnham, General Manager Central Rivers commented: “Central Rivers is excited to enter into this new venture with OCS as our part of our commitment to deliver a first class service to our customers and ultimately, the end passengers. We are eager to see what OCS can achieve with their innovations on tooling, processes and cleaning products to uplift the fleet and maintain high standards going forwards.
“We are proud to be the maintainer of choice for the Voyager fleet, which includes ensuring that we provide safe, clean reliable trains day after day. OCS will now play a big part in this commitment and we look forward to the next four years in collaboration with them.”
