Pump station maintenance: Keeping your customers’ doors open 24/7/365

Hundreds of thousands of sewage and stormwater pumps are installed across the UK, designed to draw wastewater away from properties and stormwater away from roads when heavy rain and flash flooding occur. Often found underneath big shopping centres, business parks or supermarkets, their role is to keep water and waste flowing and ensure premises remain operational.

You may not know if there is a pump in place at the properties you manage or when it was last serviced. But, if there are facilities below ground, the chances are there is a pump on-site – and it will need regular maintenance to ensure there’s no disruption to everyday business.

Time to take action

Without regular maintenance in place, neglected pumps – just like drains – can unexpectedly break down, leading to overflowing waste, the closing down of facilities, and potentially loss of revenue from site closures.

At Metro Rod, we provide customers with a Pump Maintenance Plan which keeps your pump station in optimal working order, preventing disruption for you and your customers and driving cost savings. Plus, Metro Rod provides you with a single point of contact for all water in, waste out maintenance, helping you to consolidate your supply chain and save you precious time, money, and sleepless nights.

How do pumps work?

• Wastewater drains away through the drainage pipes and enters a chamber within the pump station, which contains a float
• As the chamber fills and reaches capacity, the float acts as a switch and triggers the pump
• The pump will automatically start up, creating pressure that pushes the wastewater through the pump station and into the discharge pipe, moving it to the main sewer pipes.

Float Switch Repair on a Pump Station

How can a Pump Maintenance Plan help the properties you manage?

Just like a service on your car or boiler, a Pump Maintenance Plan is essential to ensure your pump station runs smoothly, without disruption. It can help extend the life of the pump, prevent unexpected failures and reduce the risk of site closures.

Throughout the year, we’ll service your pump so we can spot and conduct any work necessary to prevent potential failure of your system before it occurs. Depending on your needs, we’ll visit quarterly, six-monthly or annually, helping to reduce the costs of emergency call outs when failure occurs.

Pump support on your doorstep

To support facility management providers, our national team of more than 500 engineers is highly trained and available 24/7, 365 days a year. Our full UK coverage means we can access 85 per cent of the country’s commercial properties within one hour. We provide customers with an exceptional first-time fix rate to save you time and money. We also give you and your customers the ability to react quickly and the flexibility to work in shutdown periods.

Pump station control box service

Drain and pump design experts

From regular pump maintenance services to pump station repairs and new installations, we truly understand the complexity of pump stations and have the experience and knowledge you can rely on. It’s our goal to enhance your brand and give you the peace of mind that every aspect of the job is under control.

And when it comes to new pump stations, in partnership with our sister company, Willow Pumps, we can design bespoke stations to suit your requirements. We work closely with water authorities across the country to refurbish adoptable pump stations and ensure all of our adoptable pump stations are designed to ‘Sewers for Adoption’ (SFA) and ‘Sewer Sector Guidance’ (SSG) standards. Leaving you with the peace of mind that all aspects of a new pump station are taken care of.

So, whether you need a consistent maintenance plan that prevents disruption for you and your customers or a new pump station designed and installed, Metro Rod can provide you with a one-stop shop for all your pump, plumbing and drainage needs.

Visit www.metrorod.co.uk to find out more about how Metro Rod can boost your FM offering.

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