FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Saba Park Services UK Limited, specialists in car parking management, has won a new contract to manage the parking for staff, patients and visitors across the University Hospitals Dorset NHS Foundation Trust’s estate.
The 10-year deal, which commenced in January and has the potential for a five-year extension, includes the management of car parking facilities at Royal Bournemouth Hospital, Poole Hospital, Christchurch Hospital and Alderney Hospital, with the additional future development of a multi-storey car parking facility at Royal Bournemouth Hospital.
The contract also sees the facilitation of a new online staff e-permit portal, barrier-controlled access for most patient and visitor car parks, and a new customer support team, to improve customer experience.
Phillip Herring, Managing Director for Saba said: “With experience across more than 900 car parks in the UK, we recognise the need to use technology and innovation to create a seamless journey for patients, visitors and staff alike. Over the next few months, we look forward to working in partnership with the NHS Trust to implement a tailored customer plan, using modern technology and our wealth of expertise, to form an efficient and considerable experience for all.”
A trust spokesperson commented: “Bringing Saba’s expertise and investment in facilities will benefits patients, visitors and staff. We appreciate parking can be challenging due to lack of spaces around our hospitals. Saba is part of the solution. They will help us ensure the carparks use the latest technology and data, to better meet the demand. Feedback from other hospitals has been very positive and we look forward to working with Saba.”
The contract award further bolsters Saba Parking Services’ extensive healthcare portfolio, which also includes sites like Addenbrooke’s, Lister, and Royal United Hospitals Bath and Royal Cornwall Hospitals.
