The fit-out experts at Dawnvale outline the key elements of elevating stadium hospitality areas that create a seamless fit-out that aligns with both operational needs and guest expectations Stadium hospitality areas have evolved beyond simple functional spaces into dynamic environments ...
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Disappoint callers and 1 in 3 will walk
Research from Moneypenny and Censuswide reveals that three quarters of consumers say that a good call experience is a powerful customer service differentiator. Despite this, companies still aren’t answering their phones, messages aren’t being passed on, phone numbers aren’t being ...
Read More »It’s time to give calls the attention they deserve
Amid ongoing technological change and the global upheaval brought about by Covid, one tool has proven itself to be a stalwart in the world of communications – the phone. According to new research from Moneypenny and Censuswide, when it comes ...
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