Entering into contractual arrangements for the supply of services is an everyday occurrence for facilities managers and FM service providers – even when they don’t realise it. Too often people mistakenly believe that there is no binding contract in place ...

For FM service providers with large dispersed workforces, staying in contact can be a problem. FM communications specialist Cathy Hayward finds out how different vendors keep in touch with their people The FM sector employs roughly 10 per cent of ...