With hybrid working patterns now firmly embedded into the workplace culture, front of house increasingly uses digital solutions to help meet fluctuating demands, but can this still provide a human touch in the guest experience? Sara Bean reports Four years ...

Livv, the boutique workplace experience business from global FM provider ISS, has secured a three-year contract to deliver front-of-house and security concierge services at the iconic One Moorgate Place in London — a historic Grade II-listed building, home to Chartered ...

Front of House providers explain to FMJ how reception and guest services have evolved to support fluctuating occupancy levels while helping to create a sense of community in the workplace According to research by Moneypenny, 82 per cent of FMs ...

Bianca Angelico Chief DayMaker, On Verve shares advice on how front-of-house teams can support neurodiverse employees and guests Diversity and inclusion (D&I) is high on the agenda for many UK businesses. In order for D&I objectives to be met, companies ...

Faced with so much disruption to traditional working patterns, what provisions can front of house specialists make to support new ways of welcoming people into the workplace? FMJ reports Front of house has long been seen as reflecting the brand ...

As workplaces reopen, front of house teams will play a huge role in guiding building users through adaptation to the ‘new normal’. Amanda Baber, Director of Business Development at Portico, addresses how this can be done in a way that ...

Leading outsourced communication provider Moneypenny has joined forces with visitor management system Vpod to offer dedicated video front-of-house and concierge support for the first time. Moneypenny’s video-based support will be added to Vpod’s Vgreet product; a virtual reception that offers ...

Chiara Di Rienzo, Director of Acuity, Axis Group’s front-of-house division, discusses the company’s involvement and partnership with Growing Talent, an initiative that focuses on furthering social mobility through employment, as part of a programme to offer full-time job opportunities to ...