Frontline workers, such as cleaners, security and maintenance staff form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the ...

Frontline workers, such as cleaners, security and maintenance staff form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the ...

A new report from AI-powered skills training platform Lingio reveals the key challenges of employee retention, engagement, and compliance in frontline services. Sara Bean reports Frontline workers are the backbone of many FM related services, including hospitality, transportation, cleaning, and ...

A new report from AI-powered skills training platform Lingio has revealed the challenges of high turnover and skills shortages in the deployment of frontline workers in a range of sectors, including hospitality, transportation, cleaning, and healthcare. According to the report, ...