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Tag Archives: service quality

Four days for FM?

As new trials of the four-day work week are launched in the UK, Hannah Jackson of Henley Training asks, is this style of working beneficial for the FM sector? Over the last few years, enthusiasm for switching to a four-day ...

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Quality of service underpins resilience for office working

While lockdown has seen offices close and brought tough times for many businesses, Dominic Ponniah – CEO of London-based Cleanology – says new contract wins show important trends for the future.  “Cleaning contractors gain valuable insight into the health and wellbeing of ...

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