Could using the latest smart technology to offer an Uber-style response service revolutionise the way the FM industry manages reactive services? Do you agree that service capabilities and costs would be transformed if FM services suppliers completely digitalised their processes ...

The IWFM London Region conference 2019, which took place in March, had one overriding message: The workplace is changing, and FM is leading the way. Sara Bean reports The conference might have taken place at Freemasons’ Hall, a historic art ...