EDITORIAL COMMENT
SEPTEMBER 2019 3
FMJ.CO.UK
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Editorial steering committee
Stephen Bursi, Facilities Lead, BAE Systems
Simon Francis, Principal Lead, Estates and Masterplanning, ZSL
Lucy Hind, Head of Property (Interim) at Barnsley Council
Alan Hutchinson, Facilities Director, Howard Kennedy LLP
Tony King, Head of Facilities, Historic Royal Palaces
Darren Miller, Head of EMEA Facilities Operations, PayPal
Charles Siddons, Head of Operations, NHS Property Services
Vicky Thorp, Head of Facilities Management, CLSH Management
Stephen Vagg, Director of Global Real Estate & Facilities, Molson Coors
Ian Wade, Head of UK Estates, British Medical Association
Simone Fenton-Jarvis, Workplace Services Consultancy Development Director Ricoh UK
Russell Wood, Head of Property & Facilities at Close Brothers Asset Management
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When the co-working brand WeWork pre-leased
a massive 280,000 sq ft of space at the former
Shell Centre building in central London in 2017,
it confi rmed that the growing popularity of
co-working in the Capital was making inroads
into the traditional offi ce market.
Co-working spaces are now being increasingly sought within
the UK’s main regional cities. The two largest property
deals outside London so far this year have been completed
by co-working firms. WeWork has leased 92,000 sq in
Birmingham and Spaces has taken up 120,000 sq at 125
Deansgate in Manchester.
What this means for an FM sector which has already been
dealing with the adoption of flexible working coupled with
reduced footprints was the subject of our interview with a
co-working and flexible o ice expert in this month’s issue. For
those of you (like me) who have struggled to understand the
di erences between serviced, managed and co-working o ices,
it’s an illuminating glimpse into the next generation of facilities
and property management.
But the FM remit extends far beyond that of the management
of commercial o ice spaces. This is why we’re pleased to include
a case study in this edition on one of UK’s leading food-on-thego
retailers, Greggs. Buoyed by the huge popularity of its vegan
sausage roll, the retailer has increased its property portfolio, but
as Jason O’Neill, its National Maintenance Operations Manager
reports, despite growing its company-managed estate, the
retailer hasn’t needed to increase the number of engineers.
By using the latest technologies to enhance FM service
delivery, including a single centralised platform for scheduling
planned maintenance and reactive work, and giving shop sta
access to a self-service portal, its multiskilled team of engineers
play a crucial role in ensuring the smooth running of 1,800
company-managed shops, help the whole FM team deliver a
positive customer experience.
As always, we’d welcome your feedback about any aspect of the
magazine, together with your insight into what’s happening in the
FM sector.
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