
 
		FOCUS      INTERVIEW 
 VIRTUAL  
 REALITY 
 One of COVID-19’s most signifi cant legacies will be the reimagining of  
 our collective experience of work – starting with the relationship between  
 the digital and physical workplace. Helen Strother interviewed an interior  
 design and a communications expert to fi nd out how the two align 
 24    OCTOBER 2020 
 The last few months have forced  
 organisations to become truly agile  
 and embrace remote working overnight.  
 Consequently, FMs have faced new  
 challenges as they grappled with the  
 increasingly digital requirements of  
 business, the implications for physical  
 real estate and the need for a new  
 seamless blend between the two.  
 Now that remote working looks set to  
 become more commonplace in the wake  
 of the pandemic (90 per cent of employees  
 would like to work at home more in the  
 future ), it highlights the importance of  
 making it seamless with the experience in  
 the physical o ice. 
 Ann Clarke, Director of Future Workplace  
 at workplace consultancy and interior  
 design business Claremont, says this  
 requires organisations to fully embrace  
 agility. “Until we went into lockdown, most  
 businesses were still quite static. They might  
 have started to move towards agility, but  
 they had a largely o ice based workforce  
 and only partly agile technologies. The  
 last six months have really driven home  
 the message that work is an activity not a