EDITORIAL COMMENT
MARCH 2021 3
FMJ.CO.UK
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Editorial steering committee
Alan Hutchinson, Facilities Director, Howard Kennedy LLP
Charles Siddons, Head of Operations, NHS Property Services
Darren Miller, Head of EMEA Facilities Operations, PayPal
Ian Wade, Head of UK Estates, British Medical Association
Jan Portch, Offi ce Manager Landsec HQ
Lucy Hind, Head of Property (Interim) at Barnsley Council
Russell Wood, Facilities Manager at Dentsu Aegis Network
Simon Francis, Principal Lead, Estates and Masterplanning, ZSL
Simone Fenton-Jarvis, Workplace Services Consultancy Development Director Ricoh UK
Stephen Bursi, Facilities Lead, BAE Systems
Stephen Vagg, Head of Estates and Strategy, National Express Group PLC
Vicky Thorp, Head of Facilities Management, CLSH Management
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It’s extraordinary to think that this month marks a year
since millions of workers were told to forsake their
offi ces and work exclusively from home. At the other
end of the scale, the facilities management sector
provided teams of essential workers to work on the
front line of the COVID-19 pandemic.
Both modes of working were the subject of much
discussion at this year’s Workplace Futures conference
(page 10) which acknowledged the ways FM rose to
the challenge over the past year in providing front line
services while continuing to support a widely dispersed
workforce. Encouragingly, there was an overriding
positive message that as we work to restart our
economy, FM has a real opportunity to help shape the
post pandemic landscape.
Something which resonated for me during the day was
that of the presentation on the partnership between Sodexo
and AstraZeneca during the pharmaceutical’s defining year.
The key benefit the FM provider brought to AZ in delivering a
safe and productive working environment was to “give time
back to the science”.
This is the very definition of outcome-based FM and
echoes the point made by Ta Farrell from VINCI in the
interview (page 36) on collaboration in FM. He points out
that the key to great collaboration begins with the facilities
management provider agreeing with clients, colleagues and
other stakeholders on the end purpose of an FM project.
Whether devising a COVID-secure toolkit to prepare a
workplace for safe reoccupation, ensuring a police force
maintains its data rooms to promote e iciency or employing
CAFM so ware and data analytics to monitor the wellbeing
of buildings, assets and people – FM is the means by which
organisations achieve their ultimate aims. That’s the reason
why, as the Futures conference concluded, the sector is in
the strongest position ever to be seen as a value add.
As always, we’d welcome your feedback about any aspect of
the magazine, together with your insight into what’s happening
in the FM sector.
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