EDITORIAL COMMENT
JULY 2021 3
FMJ.CO.UK
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Editorial steering committee
Alan Hutchinson, Facilities Director, Howard Kennedy LLP
Charles Siddons, Head of Operations, NHS Property Services
Darren Miller, Head of EMEA Facilities Operations, PayPal
Ian Wade, Head of UK Estates, British Medical Association
Lucy Hind, Head of Property (Interim) at Barnsley Council
Marie Johnson, Head of Workplace & Wellbeing, Nominet
Russell Wood, Facilities Manager at Dentsu Aegis Network
Russell Burnaby, Head of FM, Regeneration and Environment, Brent Council
Simon Francis, Principal Lead, Estates and Masterplanning, ZSL
Simone Fenton-Jarvis, Workplace Services Consultancy Development Director Ricoh UK
Stephen Bursi, Facilities Lead, BAE Systems
Stephen Vagg, Head of Estates and Strategy, National Express Group PLC
Vicky Thorp, Head of Facilities Management, CLSH Management
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Early on in the pandemic, with little in the way
of eff ective treatments against the Coronavirus
and with a vaccine still in development, the use
of accurate data was our fi rst line of defence.
Eighteen months on, we’re all conversant with
public health data that shows daily infection rates
to help us determine risk factors.
For the FM sector, the use of data in day-to-day
operations has taken a leap forward over the past 18
months. The widespread utilisation of digital technology
has been adopted to help ensure facilities managers
make informed decisions based on hard data rather than
gut feel or familiarity.
This issue of FMJ delves deep into the many ways data can
be mined to help improve both the performance of building
assets and FM services. Whether it’s by reducing energy
use to help meet sustainability targets, using technology
solutions such as virtual receptionists and automated front
of house check-in to support social distancing or installing
sensors to produce accurate occupancy planning, access to
accurate data is of huge importance.
The power of data was the theme of an event FMJ hosted
during Facilities Show Connect, which appropriately enough
took place online in June (see page 10). Here we all agreed
that while FMs may use data in di€ erent ways, the key is
to understanding which areas are most useful for your
organisation and the benefits it needs to deliver.
As we emerge from the pandemic, the role of FM has been
recognised as a vital one in maintaining business as usual
and the evidence base provided by data could help maintain
that momentum. As one of the panel of experts involved in
Facilities Connect commented, the systematic use of data
will help elevate the FM function from a ‘fixer of things that
go wrong, to a provider of the space that o€ ers users a good
experience’.
As always, we’d welcome your feedback about any aspect of
the magazine, together with your insight into what’s happening
in the FM sector.
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