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FEBRUARY 2022 3
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Editorial steering committee
Alan Hutchinson, Facilities Director, Howard Kennedy LLP
Charles Siddons, Head of Operations, NHS Property Services
Darren Miller, Head of EMEA Facilities Operations, PayPal
,an :aGe +eaG oI 8. (states %ritisK 0eGicaO $ssociation
Lucy Hind, Senior FM Lecturer, Leeds Beckett University
Marie Johnson, Head of Workplace & Wellbeing, Nominet
Russell Wood, Facilities Manager at Dentsu Aegis Network
Russell Burnaby, Head of FM, Regeneration and Environment, Brent Council
Simon Francis, Principal Lead, Estates and Masterplanning, ZSL
Simone Fenton-Jarvis, Workplace Consultancy Director at Relogix
Stephen Bursi, Facilities Lead, BAE Systems
Stephen Vagg, Head of Estates and Strategy, National Express Group PLC
Vicky Thorp, Head of Facilities Management, CLSH Management
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This issue of FMJ takes a look at the way digital
technology is revolutionising the FM realm. We’re all
aZare oI tKe terP 3roS7ecK Geƛ neG E\ 5,&6 as tKe IXsion
of the words ‘Property’ and ‘Technology,’ to mean all
aspects of technology that impacts the built environment,
including software, hardware, materials or manufacturing.
But there’s now a new more specific FM terminology, described
by Cindy Hermsen, CEO of The Global Alliance of Facility
Management Innovators (page 42) as FMTech.
This delivers technological solutions to FM specific functions such
as access control, workplace management, data driven cleaning,
intelligent maintenance management and innovations in food and
beverage access and supply.
It’s this latter category that we’ve explored in more detail in the
case study (page 24) on how the Semblr robot has been preparing
fresh, personalised lunches for up to 4,000 employees at Ocado’s
head o ice since last September. It is here, with the world’s first
installation of foodservice robotics in a large, high-volume catering
environment that we see the creation of another new term,
‘robotics as a service.’ The partnership between Atalian Servest and
developers Karakuri is a perfect example of how you can successfully
combine a service-led activity such as catering with leading edge
technology.
We explore some other working examples of the power of digital
data in the feature on page 38. This focuses on the way technology
can support the management of workers based in front line
operations and those charged with managing workplaces that are
adopting hybrid work patterns.
All these technologies do much more than just help streamline
operations. By embracing the digital revolution, the facilities
management sector can address some crucial challenges; dealing
with a shortage of service sta , providing valuable data driven
feedback on everything from cleaning regimes to the reduction of
food waste and monitoring air quality and space occupancy.
As always, we’d welcome your feedback about any aspect of
the magazine, together with your insight into what’s happening
in the FM sector.
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Net Circulation
10,641 July 2020 to June 2021
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