EDITORIAL COMMENT
AUGUST 2021 3
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Editorial steering committee
Alan Hutchinson, Facilities Director, Howard Kennedy LLP
Charles Siddons, Head of Operations, NHS Property Services
Darren Miller, Head of EMEA Facilities Operations, PayPal
Ian Wade, Head of UK Estates, British Medical Association
Lucy Hind, Head of Property (Interim) at Barnsley Council
Marie Johnson, Head of Workplace & Wellbeing, Nominet
Russell Wood, Facilities Manager at Dentsu Aegis Network
Russell Burnaby, Head of FM, Regeneration and Environment, Brent Council
Simon Francis, Principal Lead, Estates and Masterplanning, ZSL
Simone Fenton-Jarvis, Workplace Consultancy Director at Relogix
Stephen Bursi, Facilities Lead, BAE Systems
Stephen Vagg, Head of Estates and Strategy, National Express Group PLC
Vicky Thorp, Head of Facilities Management, CLSH Management
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Judging by the vast stream of comments from
delegates viewing the recent Workplace Futures:
Return to Work virtual conference (reviewed on
page 10) there’s a lot of discussion amongst FMs
on how organisations prepare for a resumption of
post lockdown oƝ ce life.
With most pundits predicting that there will (COVID
numbers permitting) be a rise in the numbers of workers
going back into the workplace this September, this issue
of FMJ provides some insights into the key areas to
consider; from catering to o ice design.
In our FM Clinic we’ve cast around for some views from a
selection of experts on how the new look o ice can deliver
a healthy hybrid working model which accommodates both
those based in the o ice and those working from home.
In the interview with Guest Services Director Bianca
Angelico we hear how front of house services will need to
keep in mind that while safety remains paramount when
welcoming visitors into a building – employee’s needs
are more complex than ever before, as previously regular
occupants only turn up at the o ice once in a while.
This more agile form of working will also have a huge
knock on e ect on catering services. The catering feature on
page 28 includes comments from some leading hospitality
services providers on how vastly di erent work patterns
could mean FMs may have to adapt their day-to-day catering
facilities to accommodate hybrid and hub styles of working.
As the Futures conference reflected, catering services, from
a surfeit of breakout areas to the provision of barista co ee
are worth the investment to help make the workplace a
destination of choice.
All these considerations mean that once again FMs are
firmly in the spotlight in handling the return to work with
the same level of e iciency and professionalism as they
managed the widespread exodus to home working.
As always, we’d welcome your feedback about any aspect of
the magazine, together with your insight into what’s happening
in the FM sector.
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