
 
        
         
		FOCUS      WASTE MANAGEMENT 
 TRANSPARENCY 
 When asked what issues they consider when making decisions  
 on managing their waste, FMs listed transparency as the number  
 one priority. They want to know how their waste is treated and,  
 secondly, the waste provider’s commitment to environment  
 issues. 
 Traditionally, quality of service and the provider’s knowledge of  
 waste legislation and compliance regulations have been placed  
 top. 
 This marks a real change and appears to reflect the fact that  
 compliance is slipping down the ‘must have’ list. It was placed  
 fourth, with quality and service in third place, while ability to  
 receive waste statistics and analysis made it into the top five for  
 the first time.  
 “What these results are telling us is that transparency and  
 honesty in the way their waste is treated is most important to  
 them,” said Hill.  
 “Of course compliance will always be important and rightly so,  
 but increased pressure on budgets is changing the emphasis.  
 FMs want to work with a provider who can equip them with the  
 knowledge and information they need to demonstrate where  
 money is being spent and what the returns are. 
 “They still need to protect their environmental reputation,  
 but to some degree they are going back to basics by asking  
 for more practical help and ideas to persuade employees and  
 senior managers of the need to continue to invest in good waste  
 management. 
 “Of course they want a quality and service guarantee, but on  
 its own this is no longer enough. They need to see the results too  
 and to know that every opportunity is being taken to get them the  
 best ROI across all their di erent waste streams. 
 “It is up to all us to show how that can be delivered.” 
 30    NOVEMBER 2021 
 NEW WASTE STREAMS 
 For Bicester-based water ƛ lter cartridge specialist BRITA UK, the secret has been the way it’s  
 been helped to segregate many diff erent waste streams.  
 A waste audit, carried out in order to help the business achieve its goal of sending zero waste  
 to landƛ ll, identiƛ ed an astonishing 30 diff erent waste streams which could be recycled or  
 reprocessed. 
 These included silicon labels, polystyrene and packing paper, as well as diverting items such as  
 aerosols from general waste to Grundon’s own specialist closed loop aerosol recycling system and  
 swapping plastic milk cartons for recyclable glass bottles. 
 BRITA was even able to successfully remove metal from its waste stream altogether, simply by  
 asking contractors to take their waste away with them.  
 Bryan Edwards, BRITA UK’s Professional 	 Services Warehouse Manager, said: ƋGrundon showed  
 us all the other ƈextras’ that could be recycled or reprocessed and they knew what to do with  
 them. They encouraged us to segregate the waste streams internally and helped us understand  
 how they should be processed and baled through the compactors ready for collection. 
 ƋIt also means we have dramatically reduced the number of vehicle collections necessary, making  
 us much more carbon friendly. And even now, when we have a review, our account manager will  
 always be looking for something new to segregate and help us get that little extra something from  
 our waste.ƌ 
 The company was rewarded for its eff orts in 01, when it won a prestigious Silver Green Apple  
 Award for Environmental Best Practice in the Products and Recycling Wastes Management  
 category.