in areas such as LiDAR (light detection and ranging).
LiDAR systems use light-sensing technology that emits pulses of
eye-safe lasers and records the time it takes the beam to return to the
sensor aª er reflection from a target. This information can then be used
to generate a 3D point cloud image that visualises valuable information
on spatial location to help identify, classify and track moving objects
via the intelligent soª ware. The system allows FMs and site owners to
configure rules to trigger point cloud recordings, network actions and/
or automatically control PTZ camera movement to follow selected
individuals.
The powerful data collected by the system provides the user with a
situational overview in real time and site wide by tracking hundreds
of points of interest simultaneously. This information can help in key
decision-making assessments regarding threats, the employment of
assets and even lockdown protocols.
What the FM industry will find really interesting is that LiDAR solves
any GDPR issues, as the sensor does not require the capture or storage
of any personally identifiable information. As a result, the solution
protects individual privacy and poses zero PII risk.
SECURITY TECHNOLOGY EXPERT’S VIEW
STEPHEN WEBB, DIRECTOR OF TECHNOLOGY SOLUTIONS,
BIDVEST NOONAN
Security and Health & Safety are
closer than ever. The focus of
security will always be on securing
people, places and assets, but it
has drawn closer to safety in recent
time, with a range of supporting
technologies.
For instance, access control is an
expanding platform. If you consider
how access control was primarily
dependent upon a card to restrict
authorised entry into a building
or oœ ice, those oœ ice spaces can
now be managed or “booked” as a
function of the access control system.
It’s a diœ erent environment to manage - with the access control platform
oœ ering the ability for an employee, tenant, visitor or contractor to be
eœ iciently managed. This creates an audit trail, which can support a
‘fit to work’ or ‘fit to visit’ policy, which enables contact tracing, while
providing occupancy data on the total number of people in the building.
Going hand in hand with post-COVID “wellbeing”, as desired by
those returning to the workspace is the ability of building owners and
managers to elevate the tenant experience with a variety of touchless
solutions. This includes the use of mobile credentials, held on an
occupant’s smartphone, negating the need for a traditional card being
carried and applied to a communal touch point on a door or turnstile.
Video surveillance has advanced so much further with the
development and deployment of artificial intelligence (AI) and video
analytics, the adoption of which certainly increased during the
pandemic. Together, they complement one another and bring a range
of features and functionalities that enhance the eœ ectiveness and
eœ iciency of onsite security operatives utilising these surveillance
systems. One example would be where specific individuals or events
need to be found eœ iciently from numerous days of stored video
footage. Such analytics can extend to detecting loitering, line crossing,
excessive lines forming, or creating watch lists from photographs. As for
the added significant benefits of cloud hosted solutions, this is a whole
topic on its own, but one that should certainly be factored into any
22 MARCH 2022
strategy around both video surveillance and access control.
By blending manpower with technology – for example deploying a
remote video monitoring resource and mobile response service, an
extremely eœ ective and eœ icient security solution can be delivered to
both manned and unmanned locations. By providing analytics within
say a remote video surveillance program, could, for instance result in a
redeployment of site operatives.
Finally, as with any system of this nature, not only does the right
support partner needs to be selected, but it is essential that the relevant
SLA’s are put in place, which are managed against an applicable set of
KPI’s, reflective of the type of location and operational requirements of
the customer.
FM SECURITY SOLUTIONS EXPERT’S VIEW
DAVID ROWAN, FM DIRECTOR, CHUBB
The key to delivering business
improvements is through eœ ective
use of technology, and this will be
even more important in the future.
Ensuring that our CCTV, intruder
alarms, access control, and fire
systems are connected provides
significant benefits. Moreover,
continuous monitoring will allow
us to generate a holistic picture
and deliver powerful, detailed, and
timely information.
We achieve this through Chubb
visiON+, a range of connected
services that changes how
protection is managed using valuable data analytics. Our NSI Gold
accredited Alarm Receiving Centres provide analytics to our dedicated
team of certified professionals who identify and correct any issues
before impacting the customer.
This increased connectivity and responsiveness ensure we maintain
full protection 24/7, 365. It facilitates quicker first-time fixes and keeps
equipment and systems in optimal working condition. This not only
helps us in our goal to reduce our carbon footprint, but also enables us
to oœ er ultimate security to protect our customers’ premises, people,
and assets.
We also expect technological capabilities to accelerate exponentially
in the future.
Technology is constantly evolving, and we are consistently looking for
ways to utilise this to enhance the customer experience.
Specifically, with the advent of the digital switchover, we’ve
developed a comprehensive suite of solutions to help make the
transition to fibre technology go smoothly. Allied to this, we
recommend system upgrades and improvements, to stay connected
and future-ready.
When we start a service and maintenance contract, we know the most
critical part is the beginning. This is where we clearly define thresholds
and parameters. From then on, it is a partnership working towards the
same goals and milestones. By having readily available data, we can act
quickly and eœ iciently to provide the greatest support for customers
whenever needed.
* UK Security Equipment, Access Control and CCTV 2021
Do you have a question that you’d like
answered by the FMJ Clinic?
Email: sara.bean@kpmmedia.co.uk
FM CLINIC
David Rowan
Stephen Webb
ADVICE & OPINION
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