FOCUS INTERVIEW
RISK REWARDS
Helen Jones, COO for Corporate /Enterprise clients
at workplace risk management provider Alcumus,
explains to Sara Bean how the latest digital
solutions can help produce better employers and
more sustainable organisations
In our regular readers polls and in consultations
with the FMJ Editorial Steering Committee,
compliance is usually the number one priority for
FM professionals. While the pandemic has resulted
in many more hurdles in achieving compliance,
it has also accelerated the adoption of digital
solutions that can help FMs and their suppliers
automate the process and meet these ever more
stringent targets.
As COO for Corporate/Enterprise clients at Alcumus,
a leading provider of workplace risk management
solutions aimed at anticipating, managing and
reducing risks to organisations, Helen Jones
has some useful insights into the key trends in
compliance for businesses and the health & safety of
their people in the months to come.
While her current role is within a technologybased
business, Jones’ background is firmly rooted
in FM. She worked her way through the ranks at
Carillion before joining Alcumus three years ago a er
overseeing the mobilisation and demobilisation
process within the FM provider a er it went into
liquidation.
“I was with Carillion for 15 years and what they were
great at was moving people around the organisation
to gain skills and knowledge,” she explains. “I landed
in infrastructure and construction and then moved
into FM, focusing on health, corporate then back
to construction and doing very di erent things like
sustainability, HR and then finally mobilisation and
demobilisation across all the sectors. The liquidators
were incredibly supportive and made it as painless
as possible and the positive outcome was that most
people retained their roles when we transferred
contracts out.
“I decided to go to Alcumus as I wanted to do
something very di erent and work at a smaller
organisation. So ware had a lot of interest for me and
I was attracted to Alcumus because they work with
construction and facilities managers so I’d still be
close to the world I was used to, but in a supporting
role.
“My broad experience means that when I’m looking
a er our 2,000 UK enterprise customers, I genuinely
do understand the world that they’re working in, the
40 MARCH 2022