CASE STUDY BRITISH MEDICAL ASSOCIATION
MEDICAL REVIEW One year on from mobilising the hard FM services contract for the BMA’s Grade II listed
HQ building in London, Artic’s Marketing Manager Charlotte Pinder and BMA’s Head of
UK Estates Ian Wade, discuss how the partnership is progressing
The British Medical Association
(BMA)(i) is the trade union and
professional body for doctors in the
UK. Its Central London headquarters is at
BMA House in Tavistock Square, a Grade
II listed building designed by Sir Edwin
Lutyens – arguably the greatest British
architect of the twentieth century. As
well as serving BMA sta and visitors, the
building also accommodates sta from the
British Medical Journal (BMJ). Alongside
this, some of its spaces, which include
a range of attractive meeting rooms,
library and workspaces, a generous-sized
courtyard and garden, are available to
hire for events(ii).
Early in 2020, the British Medical
24 OCTOBER 2021
Association went out to market with
a tender for a full hard FM contract at
Tavistock Square. BMA specified the contract
winners must take a highly professional
approach to service delivery and must be
relied upon to maintain and extend the
smooth operation of the building’s plant to
ensure full compliance with all relevant UK
legislation at all times. The tender process
was also predicated on whether the contract
winner could support the BMA to deliver
a more sustainable future. The contractor
needed to prove its ability to work in
partnership with the BMA on energy saving
initiatives in line with a range of energy
management and environmental impact
reduction strategies.
Artic Building Services(iii) was one of several
companies to participate through the initial
Invitation to tender stage and a„ er two further
shortlisted presentation stages, was finally
awarded a five-year deal to deliver all the
hard FM services. As part of the agreement,
Artic proposed the delivery of mechanical and
electrical services providing maintenance to
SFG20(iv) guidelines, supplemented with other
important items of specialist compliance
maintenance, provided by a group of specialist
partner companies. Under the terms of the
contract Artic also provides three residential
engineers to cover all PPM and reactive works
which are managed and guided by a dedicated
contract management and administration
team.