
 
        
         
		FOCUS     SMART BUILDINGS 
 28    NOVEMBER 2019 
 CENTRAL INTELLIGENCE 
 Used properly, smart building technology can transform the effi  ciency of central  
 plant systems, says Barry Jones, Operations Director at 4D Monitoring 
 There has been a sea change of thinking  
 at executive level, as organisations  
 look to move away from traditional  
 models of facilities management towards  
 a smarter, leaner, data-led approach. The  
 move to digitalise the estate has been  
 made across the board, by corporate  
 property owners, managing agents, and  
 public sector institutions such as the NHS. 
 Facilities managers are key to the  
 successful roll-out and utilisation of new  
 technology. With the right data, facilities  
 managers can drive change across the  
 properties they are responsible for.  
 The benefits are extensive. Facilities  
 managers can take credit for more e icient  
 buildings, a reduction in utility costs,  
 a better environment for tenants, and  
 improved service charges. It means closer  
 collaboration with maintenance providers,  
 and gives facilities managers the ability  
 to make timely, informed decisions about  
 technical issues.  
 It’s essential that facilities managers  
 participate in the digitalisation journey and  
 are equipped to use new technology in a  
 meaningful way. But what, exactly, should  
 they be measuring? What data is the ‘right’  
 data? And how can facilities managers  
 leverage it in a convenient, meaningful  
 way? 
 It is now widely understood that data,  
 used properly, can unlock the potential of  
 any building. As a result, those responsible  
 for running estates are increasingly  
 searching for advanced technology that  
 will support the delivery of smarter, more  
 sustainable properties. Proptech is the  
 collective term used to describe the wave  
 of technological innovations set to disrupt  
 real estate markets – and the sector is on  
 the rise.  
 On the ground, FMs are under increased  
 pressure to deliver energy savings, improve  
 occupant wellbeing and reduce running  
 costs. However, a historical lack of visibility  
 into building operation means it has  
 been di icult to make quick, informed  
 decisions that will have a positive impact  
 on these issues. Complex, legacy building  
 management systems (BMS), coupled with  
 a lack of technical understanding of central  
 systems (such as HVAC systems) are o en  
 responsible.  
 This means facilities managers have  
 to rely heavily on BMS consultants and  
 planned preventative maintenance (PPM)  
 checks to highlight operational issues  
 – or wait for something to fail and react  
 accordingly. Indeed, lack of visibility is a  
 significant barrier to the creation of smart,