Follow us on Facebook and Twitter @FMJtoday       CONTENTS 
 NEWS & ANALYSIS data they produce can be highly beneficial for both  
 MIFM  
 48 New product and service launches and  
 company news from the FM industry. 
  Next Edition 
 Total Facilities Management (TFM) has had mixed  
 reviews in recent years. Should innovation be a  
 requirement of a TFM agreement, and if so how can  
 this be measured? Matt Chapman, Chief Marketing  
 & Development O  icer at Atalian Servest shares  
 his enthusiasm for training and development,  
 along with his mentoring and diversity credentials.  
 A look at the particular issues involved with  
 ensuring the security of buildings with multiple  
 companies, occupiers and visitors; plus ways to  
 improve the performance of your security sta .  
 Expert advice on lighting, including how the latest  
 task lighting products can increase user comfort;  
 ways intelligent lighting control systems can help  
 save energy and the benefits of security lighting  
 for commercial o  ice, hospitality, health and  
 educational environments. 
 NOVEMBER 2019    5 
 FMJ.CO.UK 
 THIS MONTH... 
 FMJ NEWS 
 06 This month’s summary of everything that has  
 hit the headlines in the FM sector.   
 ASSOCIATION NEWS 
 08 The latest news and views from RICS-IFMA  
 and IWFM.       
 EVENT REPORT 
 10 Jo Sutherland Magenta Associates MD and  
 IFMA UK chapter Board Director, summarises  
 the key takeaways and show highlights of the  
 CoreNet Global Summit. 
 ADVICE AND OPINION 
 COMPLIANCE 
 12 Our latest update from the experts at  
 Barbour on fire protection.  
 COMMENT 
 14 Hidden leaks and burst water pipes can  
 be significantly costly if le  unchecked  
 warns Mark Taylor, Advanced Services Operations  
 Manager at Water Plus.    
 FAST FACTS 
 16 Buyers of cleaning and hygiene products  
 can be certain they get what they pay  
 for thanks to the Cleaning & Hygiene Suppliers  
 Association’s (CHSA) Accreditation Schemes.    
 BLOG & SOCIAL MEDIA 
 18 Whatever happens at the 12th December  
 General Election, our challenges from an  
 FM perspective will remain the same, says Rory  
 Murphy of VINCI Facilities.      
 FM CLINIC   
 20 A recent poll revealed that half of people  
 leave meetings thinking they weren’t  
 successful. What more can be done to make  
 meetings more productive, including their design,  
 booking process, refreshments and ventilation? 
 single and multi-occupier workplaces and their  
 building lifecycles. 
 ERGONOMICS   
 32 Good ergonomics means o ering  
 supportive tools such as chairs, sitstand  
 desks, and flexible monitor arms and task  
 lighting, while introducing a more activity-based  
 environment; but it should also include o ering  
 people a choice of how and where they work. 
 HVAC     
 36 With increasing concerns about the  
 quality of air and the health impacts of air  
 pollution inside o ices, schools and other building  
 types, Julie Godefroy, Technical Manager at CIBSE  
 o ers some useful advice. 
 DRINKS      
 40 Keeping building occupants hydrated is  
 a balancing act between taste, quality,  
 wellbeing and sustainability, says Sara Bean. 
 HEALTH & SAFETY      
 46 Drive-by compliance testing of essential  
 Work at Height equipment and PPE means  
 that the independent testing of essential safety  
 equipment is being completed in dangerously  
 record time. 
 FEATURES 
 28 
 PEOPLE  
 63 Find out who’s moving where in the facilities  
 management profession. 
 RECRUITMENT 
 64 Achieving true inclusion within diverse and  
 equitable workplaces makes a significant  
 di erence to the bottom line, and it is not just about  
 doing the right thing, says Louise Hosking, Director,  
 Hosking Associates. 
 TRAINING 
 65 Customer service is a core competency of  
 facilities sta  and supervisors which is why,  
 argues Kim Leahy, HR Director, Corporate Services,  
 Sodexo UK & Ireland, services businesses must train  
 people in the right skills and attributes. 
 CAREER LADDER 
 66 Candice Webber Head of Food &  
 Development, Vacherin. 
 12 
 CASE STUDY - ATEA 
 24 The new Atea o ice building in Stavanger,  
 Norway, has been conceived from the  
 ground up as a living lab – a test bed and showcase  
 for connected and integrated systems.      
 SMART BUILDINGS   
 28 Used properly, smart building technology  
 can transform the e iciency of central plant  
 systems, says Barry Jones, Operations Director at  
 4D Monitoring. 
 30 Karl Broom, FSI Territory Sales Manager  
 explains why Smart buildings and the  
 FM CAREERS 
 65 
  sara.bean@kpmmedia.co.uk 
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